For founders running stores, not just selling product

Ecommerce operators

The email client for ecommerce operators with five Shopify alerts open right now.

Customer questions, fulfilment fires, vendor threads, ad platform notifications, refund requests. STAMP separates customer signal from automated noise and tells you which seven need you today.

Reply from the right brand domain. Snooze a vendor thread to next week's check-in. End the week with no customer waiting on a reply.

Get early access

Shopify, Klaviyo, Meta, and Stripe all email you. So do customers.

Without triage, the customer asking 'where's my order' loses to the daily report from your ad platform.

Two brands. Two domains. Two Gmail tabs. Wrong reply, sometimes.

Replying to a Brand A customer from Brand B's address is a brand crisis. STAMP makes sure it can't happen.

Refunds rot in your inbox. CSAT rots with them.

The refund email you didn't see Friday becomes the public review on Monday. STAMP flags refund and complaint tone immediately.

Filters

Customer threads loud. Automated reports quiet.

STAMP buckets Shopify, Klaviyo, Stripe, and ad platform mail into a separate calm view. The headline only counts real human questions.

Tone

Refund and complaint tone, flagged on landing.

Tone-shifted threads get the Frustrated tag automatically. You see them at the top of the queue, not in a Yelp review later.

Brands

Reply from the right brand. Always.

Multiple brands? Connect every domain. STAMP detects the originating brand and replies from it. The customer never knows you have two stores.

“STAMP separated the customer signal from the platform noise. CSAT went up the second week. We didn't change anything else.”

Early access user · Ecommerce operator, two brands

Ecommerce email is a noise-to-signal problem

A working ecommerce inbox gets eight kinds of email. Real customer questions. Real customer complaints. Daily ad platform reports. Hourly fulfilment alerts. Vendor threads. Marketing platform digests. Affiliate pings. Recruiter spam. Most of these are noise. The customer questions and complaints are the only ones that move the business today.

Standard email clients give all eight categories the same flat list. The Shopify out-of-stock alert at 7:30 a.m. ranks the same as the customer asking where their order is at 7:32. By the time you've waded through the platform mail, the customer is on chat support or writing a review.

STAMP is built around the noise-to-signal split. Automated mail gets buckets, low rank, and a quiet view. Customer mail gets the headline. Tone shifts get a tag. The view you open at 8:42 a.m. is the seven threads from real customers that need a reply today.

An ecommerce day with STAMP

8:42 a.m. STAMP headline: 'Five need attention. One is flagged Frustrated.' You handle the Frustrated thread first — it's a customer who emailed twice and got a templated reply. You write a real one in two minutes. Saved.

9:00 a.m. The other four are routine: one refund request, two product questions, one vendor confirmation. Eleven minutes. Done. Replies leave from the right brand domain automatically.

Lunch. The platform mail view has thirty-two new entries — Shopify, Klaviyo, ad platforms. You skim the headline summary in twenty seconds. Nothing alarming. You close it.

End of week. STAMP's recap shows every customer reply this week, including average response time and the count of Frustrated tags resolved. You paste the metric into your CSAT doc.

Ecommerce-specific defaults

Order-number aware reply. If the customer's email contains an order number, STAMP fetches the order link from your Shopify or WooCommerce app and surfaces it in the compose pane. You don't context-switch to the dashboard.

Refund and complaint detection. Threads matching refund language get the Refund tag automatically and rank up. You see them before they're public.

Multi-brand alias routing. Connect every brand domain. STAMP replies from the originating one. No brand contamination.

On-device triage. Customer PII never leaves your Mac for sorting. STAMP doesn't train models on your support inbox or sell the data to anyone.

Questions

Does STAMP integrate with Shopify or WooCommerce?

Order-aware reply is on the roadmap and partially shipped. Today STAMP can detect order numbers in incoming threads and link to the dashboard. Direct order action — refunds, address edits — comes via Shopify integration in a future release.

Can my support team use STAMP too?

Yes. Each team member runs their own license with the same connected accounts. Assignments and tags propagate. Two people don't reply to the same customer.

What about the avalanche of platform reports?

STAMP automatically buckets known senders — Shopify, Klaviyo, Meta, Google Ads, Stripe — into a quiet platform view. The headline ignores them. You can scan the bucket once a day or never.

Ready to try it?

STAMP is a paid subscription from $9 a month, locked for life on whichever plan you pick if you join the founding window.

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